2. Collection Methods of Personal Data and the Personal Data Collected
The data provided to HOMY GROUP by the community association managers and the authorized management companies of the community associations include personal data such as e-mail address, name, surname, T.R. identification number, identity details, home or work address, and phone number; demographic data such as postal code, age, gender, preferences, interests, and favorites; and in cases where payments are collected via the website and/or app, payment information, and these data are stored by HOMY GROUP. Here, we would like to state that HOMY GROUP does not store credit card data in its systems.
Additionally, HOMY GROUP may process the user activities on the system during their use of the services for improvement and statistical purposes. In such cases, data such as the Website that directed users to HOMY GROUP, the search engines and keywords users used to find HOMY GROUP, the pages users view on our website, and users' browser extensions and browser size can be processed. We use Website analysis tools to collect this data. We use technologies such as cookies and web beacons to collect data regarding the pages users view, the links users click, and their other activities on our website or app. Additionally, we may receive some standard data that users' browser sends to all websites visited, such as IP address, browser type and language, time of access, and linking Websites.
We may use web beacons, customized links, or similar technologies to determine whether the newsletter or promotional e-mail sent by HOMY GROUP has been opened and which links users have clicked.
HOMY GROUP collects and uses the personal data necessary to maintain operation and improve services. These uses may include conducting research and analysis in order to provide better service to customers, facilitate the use of applications and services by eliminating the need to re-enter the same information, and improve the HOMY GROUP app and the services it offers, as well as displaying customized content based on user interests and preferences.
We also use users' personal data to contact them. We may contact users as a part of several essential services such as welcoming via emails, dues and payment reminders, announcements by the community manager, survey and forum notifications, information about technical service issues, and privacy announcements.
When users fill out the forms on the HOMY GROUP Website and/or application, their personal data will be processed for limited purposes in line with the reason for submitting the form and for providing information about the services via e-mail or SMS provided that consent is given by users for receiving electronic messages of commercial nature.
The collected personal data are processed in compliance with the conditions laid out in the PDPL with the aims of taking the necessary actions to ensure easy and reliable performance by the products and services offered by HOMY GROUP, customizing the products and services to meet user demands, needs, and habits, determining and evaluating the commercial strategies of HOMY GROUP, and ensuring that the legal processes between the users and HOMY GROUP can be carried out quickly and properly. Accordingly, users' personal data are processed for the following purposes:
- Identifying and confirming the information regarding the contact using the HOMY GROUP Website and/or application,
- Recording the identity data, contact information, and other necessary data of the residents to be used in the provision of services,
- Issuing invoices in accordance with the applicable legislation,
- Offering personalized advertisements, campaigns, and other benefits with the explicit consent of the users,
- Segmenting users and performing data mining based on the data collected via the website and/or application; determining strategies on the basis of the ways users benefit the website and application,
- Evaluating and resolving users' requests, complaints, and suggestions,
- Fulfilling our rights and obligations arising from the applicable legislation.
Users' sensitive personal data (religion, sect, ethnicity, race, etc.) will not be requested and processed by HOMY GROUP without their express consent. To help prevent unauthorized access to personal data, users must log in with their own credentials (email address, mobile phone, and password) and not share their credentials with third parties. The HOMY GROUP profile, where login information can be updated and personal data can be accessed, and/or viewed can be accessed through the profile page.
The personal data to be processed may vary depending on the products and/or services offered by HOMY GROUP. Personal data collected verbally, in writing, or electronically by online and offline means are processed as per the consent users gave before the effective date of the Personal Data Protection Law No. 6698, the express consent users gave after the effective date of the PDPL, or within the framework of the terms and conditions specified in the PDPL throughout the period products and services provided by HOMY GROUP are used.
We also process personal data through cookies. For detailed information about cookies, please see our
Cookie Policy .